Live Fish Policy
While we do our very best to provide healthy stock that involves a rigorous quarantine process and only purchasing stock from reputable sources, fish can become ill, particularly very young koi. All fish are visually checked for any health concerns before they are sold. Any fish that are found to be sick are treated accordingly. We also encourage our clients to take their time when searching for a new fish to add to their pond, inspect the fish and quarantine any new fish for at least 21 days before introducing them into their pond. We do not provide warranties on any live animals once they leave the facility.